Frequently Asked Questions

Where is your outlet located?

Jadeno Jewellery is an online enterprise. It does not have any outlets at the moment.


How can I contact you?

You can give us a call or WhatsApp us at +92 300 0290922. Or you could just write us an email at You can also get in touch with us via Facebook Messenger and Instagram.


How do I learn more about my chosen product(s)?

Should you have any further queries or are just interested in learning more about the product(s), please feel free to get in touch by giving us a call or sending us a WhatsApp at +92 300 0290922


. You can also send your query to us via DM on our Instagram, and, or Facebook page.

How can I place my order?

You can place your order by sharing the product code with us via direct message on Facebook, Instagram, or WhatsApp. You can also purchase your desired products by simply making a checkout on our website.

Can I cancel my order?

Yes! However, we encourage all our customers to file cancellations within 03 days. You can do so by emailing us at or sending us a message over Facebook, Instagram, or WhatsApp at +92 300 0290922.

Do you provide tracking number?

Yes! Once the order is dispatched, Jadeno Jewellery messages the tracking number to its customers so they could track their orders.